Privacy Policy

Privacy Policy

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If the teacher is not in the classroom, please contact the customer support immediately so that we can address the problem promptly.

If student needs to miss and reschedule a class due to the reasons below, classes may be rescheduled up to 5 hours before class time or canceled (with no refund or makeup) up to 5 hours before class time.

Rescheduling request must be made at the time of rescheduling the session

  • Learning materials are provided in class, however we high ly recommend that you purchase your own copy of the book, as some homework and exercises are done in the book.
  • Students and Teachers must maintain a professional relationship at all times, limiting conversation to only class materials. Students must not share any personal information in(of?) the teacher at any time.
  • Classes are automatically suspended if invoice is not paid 4 days following invoice date. Suspended classes will be automatically reactivated after payment. Should invoice go unpaid after suspension 4 days, the class will be canceled until payment is received. Once payment is received, an agent (a member of staff?) will contact you to reactivate your classes
  • In order for the teacher to prepare and finalize classes and grades, sessions may last up to three minutes less than scheduled, as needed by teacher. (Ex: if schedule is for a 30-minute session, the interactive part of the class may last 27 minutes)

(Ex (E.g.) : if schedule is for a 30-minute session, the interactive part of the class may last 27 minutes)

(Example (E.g.): A spring semester class will be open for students’ access until the day before the summer semester begins).

  • ARABICITY teachers will continue classes through any other Western and non-Islamic holiday. If the student needs any other holiday days off from classes, the student should notify the administration at least 12 hours in advance to reschedule up to 2 lessons for no additional fee.
  • All content on the website and in the portal is copyrighted by ARABICITY and may not be reproduced in any way.

 

 

 

 

 

 

Privacy policy

 

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    Updated: March 2021

    ARABICITY LLC is committed to ensuring that your privacy is protected.  If we ask you to provide certain information by which you can be identified when using this website, then you can rest assured that it will only be used in accordance with this privacy statement.

    ARABICITY LLC may change this policy from time to time by updating this page. Therefore, you should review this page from time to time to ensure that you are satisfied with any changes that occur.

    Terms such as “we,” “our,” and “ours” refer to ARABICITY LLC.  “You” and “your” refer to the site user.

    personal information

    We only collect information provided by you, which includes:

  • Name and contact information, including e-mail address.
  • Demographic information such as postal(zip) code and time zone.
  • Other information related to the use of our services.

    The information you have provided can be found at:

  • Registration Form
  • Customer support
  • Payments
  • Account updates
  • Register from
  •        else

    Record of contents and processing activities

    Your information that you have provided on this site is automatically stored in order to track and assist with registration, creating an account, contacting us, requesting for support, sending updates about our services and events, etc.We keep a record of the authorized processing activities for the owner of this website in order to comply with the European Union General Data Protection Regulation.

The storage of personal information is required for us in order to provide services to you.  If you do not assent to us storing your personal information, you are not entitled to use ARABICITY LLC for any purposes.

       What we will do with the information we collect?

       We require this information to understand your needs and provide you with the best services, and in particular for the following reasons:

       Internal record keeping.

  • Use the information to create your account, provide you with lessons, and help with your educational plans.
  • Using the information to improve our products and services.
  • To send you promotional emails periodically about our new training courses, products, services, specials, events or other information that we think you may find interesting using the email address you have provided.

       We may also use your information to contact you by email or phone.

       ARABICITY LLC stores your information, unless you ask us to delete it.

       Safety

       We are committed to ensuring that all of your information is secure with us.  In order to prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to protect and secure the information we collect online.

       Sharing your information is very limited and on an as-needed basis between  Studio Arabiya’s management.  Your basic information such as name, age, and gender is shared with your assigned instructor.  Any contact information such as email, phone number, address or other information provided is not shared with your designated teacher.

       If you share your personal information with the teacher, ARABICITY is not accountable for anything that the teacher may do with your personal information.  We advise against sharing personal information with teachers.  In the event of any security breach, ARABICITY will notify you as soon as we become aware of it.

       Cookies

       As with most other websites, cookies may be used on our website.

       You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to refuse cookies if you prefer.  This may prevent our site from working properly.

       When you access our website, the website will create a basic cookie that is necessary for the operation of our website.  This cookie will remember that you are logged in and that your session is safe.

       Other sites

Other sites

       In addition to our services, our website may contain links to other websites, including other cloud-based software.  Once you use these links and leave our site, you should note that we do not have any control over any of the other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting these sites and this is your responsibility.

       Control your personal information

       We will not sell, publicize or rent your personal information to third parties unless we obtain your permission or are required by law to do so.

       If you want to update your personal information, you can do so by logging into your portal account.  If you prefer to delete your account, you can contact support@arabi.city

       For any privacy concerns or inquiries about the personal information we have stored, you can send an email to privacy@arabi.city